City : Surrey

Category : Other

Industry : Education

Employer : Sprott Shaw College

The Student Services Coordinator monitors the academic progress of students by creating and maintaining all records in accordance with accreditation requirements. Under the supervision of the Campus Education Manager, the Student Services Coordinator provides counsel to students and advises on available resources.

Responsibilities

• Collecting, filing and issuing of study-related documentation
• Tracking of student attendance and following up with students as required
• Providing counsel to students and advising on available resources
• Providing information, support and advice on a range of issues, including, but not limited to, academic advice, loan application process, College policies and procedures and general inquiries
• Supporting the Campus Education Manager in all Student related issues

   

  Performs other related duties as required
  

Qualifications and Education

• Completion of an undergraduate humanities related degree or diploma
• Two (2) or more years of pertinent work experience in a student or customer service role
• Experience in a post-secondary or other educational environment will be considered an asset
• Experience working with content management systems (SharePoint, Moodle, etc.)

• Preparing information for start of class such as attendance lists, and student schedules
• Accurately compiling and submitting summary reports and data (i.e.; enrollment, attrition)
• Managing the Student Ambassador Program
• Building activities, with the support of members of the campus, that foster morale amongst students to build school spirit

Skills

• Excellent interpersonal and communication skills
• Strong organizational skills with demonstrated ability to multi-task
• Ability to complete work in a timely manner with accuracy and attention to details
• Ability to work effectively, both independently and in a team environment
• High standards of ethics, a professional attitude and commitment to quality service

Values

Community | Diversity | Integrity | Quality | Respect | Results Oriented