City : Montreal

Category : Full-time

Industry : Finance

Employer : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Life is brighter under the sun!  You believe life is about aiming high and making an impact.  At Sun Life Financial, we work together, share common values and help each other grow and achieve goals. 

 With roots tracing back to 1865 in Canada, Sun Life Financial has grown to become an established and trusted name in insurance and financial services, with offices and operations in key markets around the world.  We recognize that our growth, success and reputation for excellence are due in large measure to our talented and dedicated employees.

Role summary:

This is an entry-level administrative support role contributing to the processing of life, disability and critical illness applications for Creditor products such as personal loans, mortgages and lines of credit.  You will be required to provide accurate, timely delivery and execution of a range of support functions which include mail processing and data entry.  Tasks are completed following general instruction and in adherence with defined internal policies and procedures.  This role requires the ability to work at a rapid pace and have excellent typing skills.

Main accountabilities:

• Data entry

• Mail, distribution and counts related to mail

• May perform other related activities as required

• Telephone support for incoming calls

• Calling customers to book tele-underwriting medical interviews

Competencies:

• Bilingualism (knowledge of English and French, both oral and written)

• Proficient organizational skills

• Handle a variety of tasks in a fast paced environment

• Detail oriented

• Strong time management

• Handle a high volume of work within service standard deadlines

• Initiative in running with requests

• Excellent typing skills

• Solid communication skills

• Flexibility and adaptability in a changing environment

• Business professionalism

• PC skills (Windows, Excel)

Assets:

• Able to work independently and as a team member

• Hours of work are 8:30am to 4:30 pm

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all those in our workplaces and our communities.  In accordance with Sun Life’s Vaccination Policy (Canada):

• Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.

• Employees whose job duties require them to attend a Sun Life office, Financial Centre or offsite location for Sun Life business must be fully vaccinated against COVID-19 effective May 1st. Employees in these roles may participate in Sun Life’s Rapid Screening Program as an alternative until April 30th.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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