City : Saskatoon

Category : Full-time

Industry : Telecommunications

Employer : Shaw

A little about us

What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.Come dream bigger and brighter with Shaw.

The role

The Manager, SMB Sales is accountable for leading a team of individuals in small and medium business sales! Based in Saskatoon Saskatchewan, this position will report to the Director Business Sales. Success will be measured by the candidate’s ability to drive business results across all employees while developing Shaw’s next generation of leaders! The Manager, SMB Sales provides insight on the efficacy of sales process, products and operational execution.

A typical day

• Manage, develop, and drive a team of quota-bearing consultants to consistently deliver on Business Financial Objectives.
• Apply effective and continuous performance management practices with individual contributors and leaders.
• Implement acquisition and on-boarding frameworks in collaboration with multiple departments.
• Drive positive customer experience methodologies with every individual contributor.
• Define, develop, and deploy sales plans with other teams both internal and external the SMB Sales department.
• Resolve customer issues.
• Direct development of staff, including training, performance assessment, coaching and mentoring.
• Administration of human resource practices and procedures to ensure we meet the highest performance standards.

Your skills/experience

• Manage, develop, and drive a team of quota-bearing consultants to consistently deliver on Business Financial Objectives.
• Apply effective and continuous performance management practices with individual contributors and leaders.
• Implement acquisition and on-boarding frameworks in collaboration with multiple departments.
• Drive positive customer experience methodologies with every individual contributor.
• Define, develop, and deploy sales plans with other teams both internal and external the SMB Sales department.
• Resolve customer issues.
• Direct development of staff, including training, performance assessment, coaching and mentoring.
• Administration of human resource practices and procedures to ensure we meet the highest performance standards.

Other details

• This position requires the successful completion of a criminal and credit background check
• As a condition of employment, all new employees will be required to provide proof of full vaccination with a federally approved COVID-19 vaccine (or proof of a valid exemption)

At Shaw, we believe diversity and inclusion are integral to the continued growth and success of our entire company. We believe diversity and inclusion enhances our Company’s culture and creates a sense of belonging where people feel comfortable bringing their true selves to work. This in turn promotes innovation through harnessing the variety of experiences, thoughts, and perspectives our employees have to offer. We encourage applications from all qualified individuals, regardless of race, gender, age, or any other identifying characteristic.

Shaw Communications, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for below. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Shaw Communications. The information is subject to Personal Information Protection and Electronic Documents Act. The information will be retained and when disposed of, it is done so in a secure manner. Your profile will become inactive and moved to the archive if you do not access your profile for a period of 1 year.