City : Ottawa

Category : Other

Industry : Professional Services

Employer : BGIS

Who We are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY 

The Business Intelligence Analytics position have been created to address client’s demand for analytical insights that ultimately drives action based decision-making. This function foundationally supports BGIS Intelligence service offering.  This role is to provide end user support on how to efficiently and effectively use business intelligence applications to fulfill business objectives. The Business Intelligence Analyst will help write financial reports and analysis reports, trouble shoot financial applications and aid in acquisition related activities such as data conversions. The Business Intelligence Analytics is also responsible for PM and FM, North American analytics with focus on standards, process improvement, root cause analyses and corrective action implementation.

KEY DUTIES & RESPONSIBILITIES

• Data standards and information automation – using SmartSheet, Access, MS office tools, TABLO and other tools.

• Working with operation teams, define needs, identify opportunities and project manage the implementation of new solutions.

• Good understanding of the organization’s goals and objectives

• Able to develop documentation for training and end user procedures

• Recommend reporting automation tools

• Provide recommendations for process improvement.

• Working with Project Management and Facility Management teams, help them understand dashboard reports and determine root cause of failures.

• Project management – executive update, action item tracking

• Training of new processes and tools (includes written work instructions and verbal/WEB based training)

KNOWLEDGE & SKILLS

• Knowledge of trends in technology relating to software applications, such as Data base tool, Access, MS office tools, Tablo, and others.

• Have a College diploma or equivalent training.

• Highly analytical and understand the basic principles of working with complex data set

• Able to leverage insights and opportunities from data and metrics to build strategies and make recommendations.

• Ability to work with a team towards common goals

• Able to manage multiple projects and priorities

• Self-starter who is comfortable working with and presenting to all management levels and client.

• Excellent written and oral communication including ability to communicate with users with various technical backgrounds.

• Demonstrated analytical and problem solving skills

• Attention to details

• Ability to work well under pressure

LICENSES AND/OR PROFESSIONAL ACCREDITATION

• none required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!