KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers.  KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

 

 

Reporting to Administrative Coordinator, Faculty of Trades & Technology, this position is responsible for the familiarization of trades programs within the Faculty to promote to potential students and external stakeholders.  Evaluate and assess applications and independently make program registration (entrance) decisions programs based on established registration prerequisites for apprentice and non-credentialed programs. Acts as the initial contact when performing frontline responsibilities; providing information and assistance to prospective students and the public including student support services, processes documentation/applications and performs a variety of financial transactions.

 

 

• Diploma (preferably in Office Administration) or completion of two years post-secondary education supplemented by two years of related office experience. Post secondary work experience is an asset.

• Proficiency with Student Banner or similar student/client records-based system at an intermediate level.

 

 

• Demonstrated experience with student/apprentice registration processes.

• Demonstrated exceptional customer service skills, including the ability to communicate patiently and effectively with a diverse range of people and situations.

• Demonstrated knowledge of standard formats of letters, memoranda, spread sheets, taking and transcribing minutes and other instructional/business communications. 

• Demonstrated experience in daily cashiering functions, including reconciliations and knowledge of basic math.

• Aptitude for exacting and precise work, including records management.

• Demonstrated knowledge of University programs and courses and demonstrated ability to keep up to date

• Demonstrated ability to produce accurate work which is consistent and professional in appearance and layout.

• Demonstrated knowledge of routine office systems and procedures for reference filing systems and records keeping.

• Demonstrated ability to respect and handle confidential information appropriately.

• Full command of the English language, both written and verbal.

• Ability to communicate patiently and effectively with a diverse range of people.

• Ability to type 50 wpm accurately and operate standard office equipment.

• Demonstrated intermediate skills in computer and internet applications (MS Word, Excel, Outlook

• Calendar).

• Proven ability to work both independently and as a team member. 

 

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The University welcomes and encourages applications from women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. If you require an accommodation through our hiring process, please include your request in the application email.

 

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted. 

 

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

 

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.