City : St-Georges

Category : Regular Full-time

Industry : Finance

Employer : National Bank

• Are you an inspiring leader who motivates others?
• Does business development interest you?
• Are you motivated to deliver a superior client and employee experience?

The position of Branch Manager is for you!

As a Branch Manager, you'll be responsible for supporting and assisting your employees, applying the Bank's strategic vision, and ensuring the professional development of your team. You'll play a key role by ensuring the smooth functioning of your branch, listening to your employees and coaching them on a daily basis.

This position reports to a Regional Vice-President. 

 In your role, you will be expected to: 

• Meet the branch's financial contribution target (based on the regional business plan) by presenting it to your team and identifying the expected behaviours and business development activities
• Provide personalized coaching to advisors, the customer service manager, and the business development support team to help them develop their skills and progress in their careers 
• Oversee the hiring, development and performance management of all members of your team 
• Motivate your team to ensure a superior client experience 
• Ensure that members of your team apply and adhere to the established rules of engagement regarding client segmentation, referrals, transactions, risk management, regulatory compliance and branch procedures 
• Act as a Branch Compliance Officer (BCO), overseeing all Mutual Fund Representatives (MFRs) assigned to the unit and ensuring that all transactions comply with suitability and compliance rules 
• Build lasting relationships with branch clients through various acquisition and retention activities 
• Optimize the quality of service offered to small businesses by assigning advisors based on the branch's market potential 
• Act as an ambassador for the Bank within the local community and build profitable relationships with primary business partners
• Identify the risks inherent to Personal and Commercial Banking sector activitie

Depending on your academic background and the position level, at least five to ten years of experience in: 

• Personnel management and coaching

• Business development and customer service

• Depending on your academic background and the position level, at least one to six years of experience in: 

• • Managing and coaching an advisory services/business development team 
  • Business development in the financial industry

• College diploma and four to six years of experience, depending on position level
• University certificate in a related field or National Bank University Program and three to six years of experience, depending on position level 
• Bachelor's degree in a related field and one to six years of experience, depending on position level
• Knowledge of financial products and services, an asset
• Bilingualism, spoken and written (English and French) an asset

Ready to make a difference within a team? To have a positive impact? Submit your application!

At National Bank, we stand out by investing in our employees throughout their careers—as demonstrated when we were awarded silver in the "Most Innovative use of HR Technology" category at the 2020 Canadian HR Awards for our use of Axonify, a personalized learning solution that can be used every day.