City : Ottawa

Category : Temporary Assignment or Contract

Industry : Education

Employer : University of Ottawa

The University of Ottawa—A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities. 

We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!

About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position purpose:
Reporting to the  Director, Business Transformation Office, The Business Analyst & Project Manager fosters an unwavering reverence for business improvement initiatives, innovation and customer service throughout the organization. The candidate works closely with various levels of senior managers in the faculty and in the clinical environment and supervises the evaluation of projects, procedures and operational requirements and makes recommendations that follow strategic and operational direction of the Faculty.
The candidate must have a very thorough understanding of the business and clinical requirements and the technical knowledge in order to fulfill the requirements of the position. The candidate acts as an official liaison between the Business Transformation Office (BTO), Information Management Services and the client to identify new technologies, systems and procedures that could be applied to the Faculty’s advantage. The candidate manages projects, leads the Faculty development initiatives and acts as a team leader by supervising the implementation of solutions.

In this role, your responsibilities will include:

• Business Analysis: Analyses and evaluates operational requirements, process efficiencies, existing system capabilities and workflow to determine and recommend if changes or upgrades are possible within existing systems or if new system developments are required in order to increase the faculty business efficiency and environment. Plays a major role in the decision-making process relative to finding high-level solutions and determining the feasibility of the recommended application enhancements.
• Project Management: Manages projects, leads the Faculty development initiatives and acts as a team leader by supervising the implementation of solutions. Ensures that appropriate controls and progress reports are prepared regularly. Holds development team accountable for meeting requirements, goals and deadlines. Provides decision-making and successful project delivery by ensuring that functional requirements, solution benefits and risks, project milestones, deliverables, and prioritization are identified.
• Expert Advice: Provides expert advice to various levels of senior management, faculty and clinical members on all matters associated to business analysis, technology recommendations and implementation strategies to ensure a standardized approach that align all initiatives with the Faculty vision and direction. Participates in process improvement initiatives to foster creativity and innovation.
• Business Requirement: Organises, specifies and models the client’s business requirements to ensure they are complete and unambiguous. Translates these business requirements into technical specifications and functional requirements to simplify the transition to the development team and ensure that client’s needs are met.
• Project Delivery: Assists with the implementation of workflow changes in faculty operations by ensuring smooth technology solution transition. Supports users in integrating new systems in their work environment and adapt their business process to the requirements of the new systems. Assists managers to structure team and provide the training that flows from the introduction of new tools.
• Risk Management: Ensures that risks are monitored and that risk mitigation strategies are implemented when necessary. Fosters a culture of proactive risk management based on constant monitoring to detect problems early and respond promptly using predefined mitigation strategies.
   

What you will bring:

• University degree in computer science, in business administration, information technology or related field;
• Minimum of five years of related experience in supporting business units and their information technology needs;
• Experience in project management, including managing interdisciplinary teams, managing multi-year projects that involve cross-functional systems, creating estimates (timeframes, budgets, resources, etc.), as well as creating process workflow/information flow maps and performing risk analyses and proposing risk mitigation strategies;
• Experience in using project management methodologies, systems, techniques and industry standards and best practices;
• Experience in customer service to act as a resource person, to evaluate customer needs, communicate technical concepts in a non-technical manner and to convert clients business requirements into technical specifications;
• Experience performing analysis and evaluations of business process, identifying needs, providing recommendations, preparing functional requirement documents and project managing implementation initiatives;
• Ability to interact with senior management for strategic issues, (Vice-Deans, CAO, Department Directors, Associate Dean, Manager of Business Services, Manager of Client Services, Senior Manager of IM Services, etc.);
• Ability to work with minimal supervision, under pressure and with very firm deadlines;
• Ability to guide management in the acceptance of business solutions that align both the strategic goals of the University, the Faculty and the client’s needs;
• Advanced interpersonal skills to effectively communicate with Faculty business clients, external vendors and technical resources;
• Excellent analytical, organizational and priority-management skills;
• Bilingualism - French and English (oral and written); 

Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
 

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.