City : Ottawa

Category : IT

Industry : Banking/Financial

Employer : Bank of Canada

Did you know? 
The Currency (CUR) department oversees the complete life cycle of bank notes: the research, design, development, production, distribution, and post-issue support for Canada’s bank note supply. The department monitors the position of currency within the larger Canadian payments system and takes action to support cash as a payment choice for Canadians.

The External Stakeholder Management Team is moving forward to align stakeholder engagement plans with an evolving cash environment. With the ongoing evolution of our data and technologies, the business analyst is a key resource in helping the leadership understand our analysis and reporting requirements as we move towards a datadriven business. 

What you will do 
This position supports both the External Stakeholder Management Team and the Justice System Specialist within CUR.You will participate as an active member of the CUR Data Analytics and Reporting Team (DART) to increase cross-departmental collaboration on data and reporting and better understand and analyze data issues linked to external stakeholder engagement, counterfeiting and cash issues.

Specifically, you will: 

• Provide strategic and analytic advice, ensuring the effective measurement and reporting of departmental stakeholder plans, along with the identification of opportunities for continuous improvement and efficiency in the department’s business and stakeholder engagement practices. This includes analysis and consultation to continue to build alignment and improve CUR’s CRM implementation and reporting framework with the broader Bank-wide CRM enterprise. 
• Act as a CUR data steward for counterfeiting data and the Secretariat for the Counterfeit Monitoring Committee; and serve as alternate chair for Counterfeit Assessment Meetings.  
• Identify, analyze and monitor emerging trends and issues as they relate to counterfeiting and cash as well as help maintain awareness of and integrate/align data sources across CUR to present a fulsome and nuanced view of the counterfeit and cash landscape in Canada.
• Manage all aspects of the contract with a third party market research firm to lead and communicate bank note confidence survey results.  
• Identify tools,develop/align business processes and standards to advance the CUR’s stakeholder engagement strategy.

What you need to succeed
We are looking for an effective communicator and strategic thinker who can: solicit and assess key business requirements; influence stakeholders in arriving at optimal outcomes; a team player who is a self-starter who shows initiative to advance projects and can work with minimal direction. Having the capability of being a change contributor and problem solver, think conceptually is also key to this role.

In addition, we are looking for someone who:

• Is able to explore and investigate business data to obtain insights and improve evidence-based decision-making.
• Has a strong analytical background to develop and assist others to learn how to develop and use various reporting tools (CRM, Power BI, Tableau). 
• Is able to understand and properly respond to our partners and stakeholders’ challenges and potentially conflicting priorities
•  

Nice-to-have 

• Advanced knowledge of Excel, Visio and MS Project
• Technical knowledge and hands-on experience with SharePoint, M365, and Power Platform (Power Apps, Power Automate, Power Agents and Power BI)
• Experience working in a CRM environment
• International Institute of Business Analysis (IIBA), Project Management Institute (PMI) or another relevant institute professional designation

Your education and experience
This position requires a bachelor’s degree in business administration, commerce, information technology or related field with a minimum of three years of relevant experience, including business analysis or process improvement 

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Secret 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
• In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  
• The official title for this position is “Business Analyst ” 

Hybrid Work Model & Remote work 
The Bank is moving towards a hybrid working model which allows employees to telework up to 50 percent of the time, balanced over a two-week period. Since this position is temporary it can be staffed remotely from anywhere in Canada for those candidates not within commuting distance to the Bank office. 

In the event that the position becomes regular/indeterminate, you will be required to adhere to the hybrid model. Relocation assistance may be offered by the Bank for terms greater than 2 years.
 

Vaccination Policy

In response to the COVID-19 pandemic that was declared by the World Health Organization, the mandates issued by the federal government, and the direction provided by public health authorities, the Bank of Canada requires all new employees to be fully vaccinated prior to their start date. 

Selected candidates will be asked to provide proof of vaccination status at the reference stage. Candidates who are unable to be vaccinated against COVID-19 and require an accommodation for a legitimate medical, religious or other human rights-based grounds will follow a seperate process. 

Covid-19 Authorized Vaccines in Canada

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $81,865 to $96,310 (job grade 16)
• Depending on performance, you may be eligible for performance pay for successfully meeting (5 to 7% of your base salary) or for exceeding expectations (10% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service #LI-POST