City : Laval
Category : Information Technology
Industry : Retail
Employer : Alimentation Couche-Tard
JOIN OUR TEAM
Our mission is simple: we make journeys easier and more enjoyable for our customers. We want to lift their spirits by delivering little boosts along the way. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.
IT Desktop Technician
Department: Informatique
Location: 4204 Boulevard Industriel, Laval (Québec)
Type: Permanent, Full-time
THE ROLE
Reporting to the Supervisor of the North American IT Office, the IT Desktop Technician is responsible for the general support offered to users for both software and hardware. More specifically, he/she is called upon to :
WHAT YOU’LL DO
Here are just a few ways that you’ll help make journeys better:
Provide first line support to users (call taking);
Create trouble tickets, if necessary;
Analyze and resolve computer and software problems;
Ensure stable operation, installation, configuration, maintenance and troubleshooting of hardware, software and peripherals;
Assist in the testing and implementation of new hardware units and custom software;
Installs hardware and configures user accounts;
Create procedures, documentation, and assist with staff training as needed;
Set up new user accounts (internal and external), delete or update user account information, reset passwords, etc;
All other related duties.
WHAT YOU’LL NEED
We want you to join our team! Here’s what we’re looking for:
Experience:
Three (3) to five (5) years of experience in office support, PC/Windows environment;
Experience working in a call center or IT service center (required);
Experience with the following technologies (a plus):
Microsoft Office 365 products (Exchange, Azure, ADFS)
Microsoft Active Directory under domain/forest level 2012 and higher
Microsoft Windows Defender Endpoint Protection
Microsoft System Center Configuration Manager 2012 (SCCM 2012)
Language skills required:
English and French.
WHY WORK WITH US
Our store and office employment opportunities offer you quick career growth with an international company, plus a dynamic work environment that puts people first. Wherever you are in your journey, we have a place for you. Here’s some of the exciting perks we offer:
INTERESTED?
Send us your resume by email to candidatfinances@couche-tard.com with the following position number in the subject line R211111.
Internal candidate? Apply via Workday.
Couche-Tard places great importance on diversity in the workplace and is committed to the principle of employment equity by encouraging applications from designated groups, i.e.: women, Aboriginal people, people with disabilities and visible minorities.
We thank all applicants for their interest in this position; only those selected will be contacted.
Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu'employeur qui s'engage à respecter l'équité en matière d'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.
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