City : Burlington

Category : Other

Industry : Professional Services

Employer : BGIS

Who We Are  

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.   Further information is available at www.bgis.com

Opertations Administrator 

We are looking for a Operations Administrator to work within the Burlington office to serve our ever expanding client base. The successful candidate must be able to apply their customer service, administrative, and coordination skills.

The responsibilities of the role include:

Telephone Support / Dispatch Assistance

• Provide telephone support.
• Assist with dispatch of appropriate technician to resolve site issue(s).
• Assist with management of ongoing Preventative Maintenance for clients.
• Assist with Technician scheduling/coordination – including projections

Financial Administration

• Accounts Receivable Service billing, Contract billing & management of contracts.
• Create and print the WIP or Outstanding Work Order lists monthly
• Creating purchase orders and work orders as needed.
• Set up of new Contracts in Accounting Software.
• Data Entry of Accounts Payables invoices – matching packing slip to bill/verify/correct to Purchase orders and post in Accounting Software.
• Compare Accounts Payable monthly statements to Accounting Software and make appropriate reconciliations.

Other

• Tracking of Technician’s hours.       
• Checking Technician GPS vs. Timesheets prior to Payroll.
• Mail and courier – incoming and outgoing.
• Filing of all relevant paperwork in the appropriate files including invoices and contracts.
• Ordering of Office Supplies.
• Shipping and receiving parts and material.
• Fleet management assistance.
• Other duties as deemed necessary.
• Communicate effectively with managers for other tasks that may be asked of you.
• Support the administration team with Health & Safety requirements 

The successful candidate will possess the following:

• Proficient in Microsoft Word, Microsoft Excel, Outlook
• Previous Dispatch/Customer Service Experience
• Positive attitude and desire to learn
• An understanding of Accounts Payable and Accounts Receivable
• Strong problem solving and critical thinking
• Jonas Software. (An asset)
• HVAC/BAS Knowledge. (An asset)

Who are you?

• Self-motivated with capacity to work independently and prioritize task effectively
• Work well independently and be a team player
• Highly organized with the ability to prioritize tasks effectively.
• Ability to work effectively under pressure without compromising the quality of work
• Excellent interpersonal relationship skills.
• Strong communication skills – both written and verbal
• Comfortable with using various computer software systems

Location: Burlington

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!