Ville : Markham

Catégorie : Other

Industrie : Professional Services

Employeur : BGIS

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY 

The Program Manager is responsible for planning, developing, delivering and reporting on the program of projects that will be assigned to team members.  All projects to be delivered within scope, schedule, and budget according to BGIS as well as client procedural boundaries.  This person will be responsible for Occupancy Planning projects, the implementation of Workplace Technologies (including reservation tools, BI insights, sensor programs) and other Workplace Solutions related projects.  In addition, the Program Manager is also accountable for direct supervision of all assigned project team members.

KEY DUTIES & RESPONSIBILITIES 

Project Management

• Manages the delivery of assigned Workplace Solutions-related projects from conception to completion such as: drawing & occupancy-related projects, implementation of Serraview, Reservation Systems, Sensor Programs and leveraging Change Management methodology to ensure project success.
• Executes and/or manages feasibility analysis & development of programs.
• Manages projects and programs in accordance with legal requirements and BGIS processes including scope, schedule, financial, reporting, document, communications, risk, environmental, procurement & contracting, commissioning, close out and moves management.
• Manages project delivery teams ensuring assigned projects and/or programs are delivered within fees, cost, and service-level goals.

Client Relationship & Business Development

• Effective and proactive communication with all relevant stakeholders including account team members, clients, contractors, and industry bodies (as required) to ensure client satisfaction and BGIS’s success.
• Prepares and works with the client and Senior Director of Workplace Advisory to develop business cases for projects yet to be approved.
• Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.
• In the development and delivery of workplace solutions projects, identify best in class processes, governance, communication, risk management, etc.

Innovation

• Continuously provides insight into how clients and project delivery team can be innovative with solutions.
• Looking for operational and cost efficiencies for both client and BGIS.
• Share learnings and best practices.

Reporting & Resource Management

• Provides reporting required to support BGIS and Client needs with respect to program execution.
• Analyzes resourcing, project status, overall financial status and key performance indicators for client reporting & continuous improvement of delivery.
• Effectively develops, oversees, and manages the delivery of assigned programs of projects   Ensures that program elements are properly assigned and resourced by project delivery teams.  Actively tracks and manages program progress, striving to ensure that projects are started with adequate lead time to complete within client time parameters and to meet BGIS and team needs with respect to work loading and overall financial considerations.
• Ensures proper and timely project and administrative-related reporting and systems inputs.
• Oversees the development and delivery of annual capital plans, including setting milestone schedule and drives decision making for successful implementation

People Leadership

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.
• Utilizing and maximizing team skills with a focus on professional development.
• Performs other duties, as assigned.

KNOWLEDGE & SKILLS

• Exceptional project management skills.
• Strong organizational, documentation and reporting skills.
• University graduation or professional certification (e.g. Change Management).
• More than five years up to ten years of relevant work experience.
• Self-motivated and proactive.
• Process & metrics interpretation, development & analysis skills.
• Effective client service / management skills.
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple assignments simultaneously.
• Estimating/forecasting skills.
• Problem solving and conflict management skills.
• Knowledge of, and experience with Workplace Solutions industry standards and regulations.
• Software proficiencies related to the assignment – Float, MS Excel, Project, Outlook; AutoCAD; etc.
• Specific experience and skills related to Workplace Strategy, Workplace Technologies, Change Management and Drawing & Occupancy is an asset.

Licenses and/or Professional Accreditation

• Project Management Accreditation.
• Change Management (Prosci or other recognized accreditation) preferred.
• Valid driver’s license. 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!