Make outbound calls to an existing customer base to sell subscription based renewals
Upsell our products and services to existing customers
Network with existing customers to gain lead referrals
Act as a resource by providing exceptional customer service through answering questions and resolving subscription issues
Create proposals in SalesForce CRM and follow up with customers
Consistently utilize SalesForce CRM tools to track and manage activity, forecast business and process orders
Contribute to the team’s quota
WHO WE ARE LOOKING FOR
1+ years of client facing experience or equivalent education
Proven track record of success handling a high volume of outgoing sales calls
Ability to manage multiple accounts and track information accurately
Thorough knowledge of CRM Systems, Salesforce CRM preferred
Strong computer skills; MS Office Suite with a strength in Excel
Passion for providing exceptional customer service
Strong organizational and time management skills
Flexible and adaptable self-starter with strong relationship-building skills
Must have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
Collaborative and team-oriented attitude
Effective problem-solving capabilities
Ability to prioritize and complete multiple tasks with little to no supervision
Intellectual curiosity, humility, accountability and positive approach
Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort