City : Oakville

Category : Full time - Permanent

Industry : Education

Employer : Sheridan College

The Senior Business Analyst works with business leaders within the Office of the Registrar (OTR) to identify their business needs and transforms them into business processes and/or information technology system requirements. The incumbent performs the initial assessment of new business process and/or system requirements, determines feasibility, significance, and scope. As an advocate of business interests, the incumbent works to identify business and technology gaps, documents and manages requirements and models business solutions. Where technical solutions are needed, the incumbent conveys the business requirements in technical terms, architects’ solutions, and leads the change initiative with implementation by the New Student Enrolment and/or Student Enrolment Services team and other supporting resources within and beyond the OTR (i.e., Information Technology, Finance, Faculties, etc.).

What You’ll be Doing

• Conducting complex business systems analysis and system design.
• Assessing, analyzing, and documenting requirements of new or existing processes/systems which integrate with other information systems.
• Providing business data intelligence through the creation of reports and data analysis of the SIS database.
• Training and development of end-users.
• Performing other related duties as assigned.

About You

You have a knack for thinking critically about how processes flow and how to build systems. 

You enjoy balancing many different tasks, staying organized and like to develop processes or systems to keep things running smoothly. 

You have a highly collaborative spirit and strong interpersonal skills with the ability to work with others to support establishing and achieving collective goals.

The successful candidate will also meet the following requirements:

• 3-year diploma/degree in Information Technology, Business Analysis, or a related field along with 8 years extensive experience in architecting, solutioning, developing, and operating business infrastructure and services including 2 years Salesforce experience that includes administration, configuration, setup, and integration to 3rd party solutions. (Consideration will be given to candidates who have worked with other industry leading CRM solutions (e.g., Microsoft Dynamics) (Equivalencies will be considered)
• Demonstrated project leadership skills with an ability to effectively delegate tasks and provide constructive feedback.
• Experience mapping processes and performing present state, future state and gap analysis used for business performance improvement.
• Sound prior experience with process design, system analysis and development, testing and implementation.
• Technical leadership including complex coding (i.e., SQL) and debugging of source code.
• Workshop development, facilitation, and training.
• Conducting cost benefit analysis and business case and project charter development.
• Creating proposals, requirements gathering/documentation and providing status reports for management.
• Managing and negotiating deadlines.
• Experience leading large complex technical projects.
• Exceptional teamwork, leadership, client service orientation and communication (including presentation) skills.

Who We Are

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity.  Diversity is our strength and fuels our commitment to excellence.  Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details
Faculty/Department:  Office of the Registrar
Campus Location: Trafalgar  (may be assigned activities at any Sheridan campus) once normal campus operations resume. This position is currently working remotely. 
Reference #:  J0821-1187
Employee Group:  Support
Payband: K
Hourly Range:  $41.86 - $48.66
Hours:  8:30 – 4:30
Hours/Week:  35
Application Deadline: April 8, 2022
Application Details:  Reposted to attain further applications.

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.