City : Vancouver

Category : See Posting

Industry : Technology

Employer : Microsoft

Intelligent Conversation & Communications Cloud (IC3) is an org within the Microsoft 365 (M365) portfolio of products. IC3 powers billions of conversations across Microsoft Teams and other clients. It enables reliable, high quality audio/video calling, meeting, and messaging services across a wide variety of end points. 

Inside of IC3, we are the group providing all the services that power Calling and PSTN workloads.  Millions of customers around the globe rely 24/7, on the services that we build for running their core businesses. Powering all of this takes a set of well architected, globally distributed, highly scalable services and applications. Our group is responsible for building and growing these services

Responsibilities

We are looking for a candidate who is passionate about designing and building high quality reliable Cloud Services.  As an engineer in our team, you’ll be working on changes to one or more services to meet the growing needs of Microsoft first party and second party solutions. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature.  In short, you will truly own your feature from start to finish. As a leader in our team, you will be responsible for driving best practices and mentoring junior engineers.

Key responsibilities

• Design and develop large scale distributed software services and solutions. 
• Adhere to and drive modern software engineering practices through design and code reviews. 
• System design through well-defined interfaces across multiple components, code reviews, leveraging data/telemetry to make decisions. 
• Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable. 
• Improve test coverage for services, organize and implement integration tests, and resolve problem areas. 
• Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered. 
• Gain a working understanding of Microsoft as a business and collaborate with mentors and leaders in order to contribute to cohesive, end-to-end experiences for our users. 
• Focus on customer/partner needs through a data driven approach. 

Qualifications

Required Qualifications 

• BS or MS degree in Computer Science or Engineering OR equivalent years of work experience. 
• 5+ years of software design and development experience with backend services. 
• 5+ years hands on experience in any Object-Oriented coding language such as C++, C#, Java or Python

Preferred Qualifications 

• Ability to communicate technical details clearly across organizational boundaries. 
• Experience in DevOps to maintain live services and/or application frameworks. 
• Cloud and services experience, with Azure cloud experience highly desirable. 
• Excellent analytical skills with systematic and structured approach to software design 
• Exerpeince building highly scalable, highly reliable services 
• Experience with or exposure to Agile and iterative development processes. 
  
  

Interpersonal skills 

• Growth Mindset with a desire to learn, a tendency to embrace challenges, persist in the face of setback, see failures as essential to mastery, learn from criticism and find lessons and inspiration in the success of others. 
• Help to create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result. 
• Confident and articulate in expressing ideas to a mixed audience with varying views and challenges. 
• A sense of personal ownership and accountability is required, together with the ability to deliver to deadlines while managing internal stakeholder expectations. 
• Self-motivated with a strong drive for reaching across teams and organizations to make progress collaboratively. 

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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