City : Brampton, ON, CA
Category : Systems Administration
Industry : Telecommunications
Employer : Rogers
At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.
Because we believe connections unite us, possibilities fuel us, and moments define us.
As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.
The Operations Video organization is responsible for operation and administration of Advanced Ignite Video services over the distribution network. We interact with various groups internally and externally to sustain optimal services of ignite. This forces us to pro-actively interact with a variety of platforms for the purpose of Fault, Configuration, Accounting and Performance Management. The candidate will proactively monitor the end-to-end performance and will provide case studies and recommendations based on findings.
The Service Specialist will be responsible for automation, analysis of characterized trends for building of alerting mechanisms in Netcool (with NOC) and point of contact on incidents to assist in triage with internal and external teams as it relates to ignite.
Responsibilities:
Qualifications:
As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.
Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Systems Administration
Requisition ID: 264474
Together, we'll make more possible, and these six shared values guide and define our work:
What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes: Digital & Technology
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