City : North York

Category : Full-time

Industry : Finance

Employer : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

Digital Solutions is a team of skilled professionals who dedicate their careers to accelerating the growth of Sun Life’s digital platforms through technology-based solutions. We focus on looking for and seizing opportunities to leverage digital, data and analytics in new ways as we continue to help our Clients achieve lifetime financial security, live healthier lives and connect with us. Come join us as we continue to intensify the focus on our digital journey, helping our clients and transforming our business in exciting ways!

We are currently seeking a Software Engineering Manager to manage a Digital Software Engineering team of 10 - 20 highly skilled and collaborative individuals across multiple geographies and help drive forward Development practices. This position will report to the Director, Software Engineering on the Digital Solutions team.

What you will do?

• Manage and develop capabilities of the team through coaching, training, and mentoring
• Manage progression and professional development of team members to develop both breadth and depth of skills
• Onboard new team members and ensure they are aware of resources and standards available
• Evaluate team member performance
• Define and evolve capability-building roadmap for team members
• Manage structure and people
• Resolve organizational issues related to team member workload, including planning and accounting for absences
• Support HR in seeking and obtaining talent
• Develop and manage organizational expertise within the Software Engineering discipline
• Define standards and methodology
• Serve as a guide for others
• Drive consistency of the knowledge and skills, sharing best practices and common challenges within the team and across the Software Engineering organization

What you need to succeed:

• A Post-secondary degree or diploma in Information Technology, Business Administration, or equivalent work experience
• 5+ years of experience providing direct management of individual contributors
• Experienced in Talent Management – recruitment and selection, performance management, performance development and coaching, reward and recognition
• Strong communication skills to teach staff new concepts and techniques and convey to staff decisions about their performance assessment, opportunities, concerns in a professional form
• Skilled in coaching team members in the areas of performance, standards and work methods
• Skilled in mediation with the ability to resolve conflicts in the team before they escalate
• Experience working across organizations and business units
• Strong understanding of Agile methodologies
• A previous software development (coding, programming) background at some point in your career.
• Customer obsession – customers are at the centre of all we do

Preferred skills:

• Experience as a practitioner on an agile team preferred
• Role model best practices, mindsets and behaviors with team members and other stakeholders
• Visible passion for the subject area, participation in domain activities and ability to organize related events
• Belief in a non-hierarchical culture of interaction, transparency and trust in teams
• Openness to other people's ideas and a desire to develop them together with the team
• Ability to create an atmosphere of trust and a comfortable and efficient work environment

What’s in it for you:

• Great Place to Work® Certified in Canada and the US - 2022
• Great Place to Work® award for Best Workplaces for #HybridWork - 2022
• Named “Best Places to Work” by Glassdoor - 2021
• Canada Award for Excellence for Mental Health at Work - 2021
• Flexible hybrid work model including in-country work-from-home if you prefer. #LI-Hybrid.
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• A common sense dress code, where you decide how you dress based on your day
• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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