Ville : Greater Toronto

Catégorie : See Posting

Industrie : Technology

Employeur : Microsoft

Microsoft Business Applications cloud is recognized as a leader in the CRM, ERP and application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products. It’s a new data-driven world, and Microsoft is the only platform in the industry built from the ground with data and intelligence at the center. Microsoft Business Application solutions include virtually unlimited data sources from customers’ applications including legacy, first and third-party, vendor, customer and many more. 

We are looking for a Business Applications Solution Specialist in the ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) and applications platform space, to join the Microsoft Consulting Services (MCS).

MCS helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.

The Solution Specialist builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Brings impactful industry insights into customer engagements and closes deals with customers, and coaches and influences others internally on how to do this.

Responsibilities

The Business Applications Solution Specialist is an accomplished and experienced solution seller with a proven track record of driving Business Application-led (ERP/CRM solutions) complex digital transformation in large enterprise accounts.

Key accountabilities include:

Sales Execution 

• Brings impactful industry insights into customer engagements and closes deals with customers, and coaches and influences others internally on how to do this. Acts as a thought leader across solution areas to advise customers on digital transformation. 
• Orchestrates with team members to generate new leads. Guides team members on conducting personal campaigns to discover new opportunities. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. 
• Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or  internal teams.
• Assesses and challenges the needs of strategic/high-potential customers. Articulates vision and long-term implications for customer to accelerate digital transformation.  
• Develops strategies for driving and closing strategic, complex, and/or high value and/or prioritized opportunities. Collaborates with account teams to ensure alignment with the account strategy and plan. Leads complex/high-value deal planning with the deal teams across Microsoft and the Enterprise Operating Unit.

Scaling and Collaboration 

• Leads the planning and execution on opportunities with resources and partners across territories to cross-sell and up-sell. 
• Leads the sales orchestration with internal stakeholders and partners.
• Develops a holistic approach to build network across Microsoft. Identifies strategies to position opportunities to promote collaboration and participation.

Technical Expertise 

• Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
• Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas.
• Leverages and shares competitor knowledge across solution areas as a subject matter expert to make decisions on pursuit or withdrawal.

Sales Excellence 

• Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. 
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories. 
• Collaborates with extended sales team, partners, and marketing to lead business analysis to pursue high-potential customers and develop a target list of potential business. 
• Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts. 

Qualifications

Required/Minimum Qualifications:

• 7+ years of technology-related sales or account management experience
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications:

• 9+ years of technology-related sales or account management experience
  • OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience
  • OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
• 6+ years of solution or services sales experience.
• Ability to communicate in English and French is desirable.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Benefits/perks may vary depending on the nature of your employment with Microsoft and the country where you work.