City : Toronto, ON, CA, M5C2V9

Category : Manager

Industry : Finance

Employer : Scotiabank

Requisition ID: 142843

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Responsible for the holistic view of select Enterprise Supplier relationships across multiple Business Lines/ geographic locations, as a key member of the Corporate Services Sourcing group within Global Procurement Services (GPS).  This role will be responsible for working across key supplier relationships and to provide insights to drive and inform the collective strategies, innovation agenda and performance measurement/ improvements – supported by the Director/Senior Manager, EVMO. The successful candidate will be able to work across senior levels of the organization (both internal and external), articulate and execute on strategy, drive value creation and deliver against third party management policies, standards and procedures.

Accountabilities

•    Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
•    Proactively work with the Business Line VMOs and contract owners to understand business needs, business strategy, and pipeline of contract renewals to build an overall supplier contract strategy (consolidate and reduce contracts where opportunity exists)
•    Consolidate information around performance and renewals 
•    Develop Top-to-Top Enterprise Supplier Meeting facilitation materials and conduct Top-to-Top Supplier Meetings for enterprise suppliers
•    Act as the issues/incident escalation point for the supplier that may have an enterprise wide impact or not resolved at the business level
•    Lead identification of value creation or supplier savings opportunities with Strategic Category Sourcing lead, Business Line VMO and contract owners
•    Work directly with Supplier Executive Owner to inform on performance and creation of an enterprise product/service roadmap
•    Lead the supplier relationship team that will consist of various stakeholders (EVMO, VMO, Contract Owners, Strategic Sourcing/ Category Lead and Executive Owner)
•    Facilitate supplier issue resolution for escalated matters, engaging the key stakeholders
•    Facilitate development of supplier and category strategies as required alongside Strategic Sourcing/ Category Lead 
•    Maintain strong relationships with Business Line VMOs and account executives to enable enterprise views of Vendor and drive vendor strategies
•    Ensure strong third party management practices are in place and aligned to enterprise model
•    Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•    Actively pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
•    Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates team members by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

Dimensions
•    Able to manage highly complex and critical Suppliers, including: cross-business lines, cross-geography, and maintain parent-child relationships
•    Strong impact and influence capabilities
•    Able to define key supplier metrics to drive supplier behaviour aligned to Bank and business objectives
•    Able to manage conflicts and issues resolution on escalation matters
•    Understanding and alignment with Business Line VMOs, Strategic Sourcing, and the GPS EVMO/VMO Program Support team

Education / Experience / Other Information (include only those that are specific to the role)
•    3-5 years’ experience in Supplier relationship management and performance preferred
•    University degree and postgraduate qualifications, or equivalent combination of education and Supplier management experience
•    Strong financial acumen 
•    Demonstrated ability to build sustainable, transparent relationships / partnerships 
•    Extensive experience managing and coordinating internal and external stakeholder groups for proven service delivery.
•    Strategic Thinker / Thought Leader
•    Performance driven
•    Vendor management – SLAs, performance consolidation, supplier development etc. 

Working Conditions
•    Work in a standard office-based environment; non-standard hours are a common occurrence. Limited/moderate/extensive (update as appropriate) travel domestically/internationally/globally (update as appropriate).
•    Stress may be experienced due to conflicting/changing priorities and tight deadlines.
•    Position requires multitasking across job responsibilities, project deliverables and ongoing just-in-time needs of the Stakeholders.  

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.