City : Brampton, ON, CA

Category : Systems Administration

Industry : Telecommunications

Employer : Rogers

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.

Are you a standout Linux systems admin or looking to upgrade your intermediate Unix systems admin skills to become a standout?
Do you want the opportunity to really make a positive impact on our customers? 
 

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.  Since our customers drive everything we do, we are searching for candidates whose core values reflect our dedication to outstanding service.  As part of our team, we will support you on your journey in building a rewarding career while we work together to build an exceptional network for Canadians. 
 

The Operations Support Systems (OSS) is the team dedicated to key applications that enable our technology teams to interact with network devices. We collaborate with teams across Rogers using different technologies to solution the best automated processes and systems that we need for our network and to succeed.  As a network administrator, you will own the administration and maintenance of provisioning, mediation, and billing systems in a changing and dynamic environment. 
 

Your Responsibilities
As the system administrator, you will be responsible for supporting, configuring, maintaining and upgrading the provisioning, mediation, and billing systems.  When issues arise, you will be the first level of support to dig into the root cause by investigating logs and debugging code.  

You will be empowered to drive changes to make your systems more reliable and maintainable while providing expert insight during solution design.  You will always think ahead and use your scripting capabilities to automate workflows and to simplify and streamline processes. You will compare vendor systems to determine the best solution when implementing new systems and technologies, always keeping the customer in mind. 

Your Experience, Qualifications, and Strengths:

• You have strong written and communication skills and are a great team player
• You respect everyone’s ideas and strive for a common goal with your teammates
• You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experiences
• You have demonstrated experience in a front-line role, ideally having worked in customer facing role with a track record of delivering a world class customer experience
• A college or technical education, or Bachelor’s degree in computer science or extensive experience in a related area 
• Demonstrated Industry experience in a system administration role on Red Hat Linux/Unix is a plus (can teach others)
• Experience or knowledge of SOAP UI
• Working knowledge of IP Technology
• Good experience of bash/shell scripting
• Demonstrated achievements of project delivery
• A general understanding of telecommunication networks
• Experience and knowledge of ITIL framework is an asset, but not required
• Experience with Remedy, Service Now, Jira/Confluence, and related IT service management tools is an asset
• Demonstrated experience and knowledge of Ericsson Dynamic Activation (EDA) is an asset
• Over-the-air platforms and technologies such as Idemia and Thales is an asset, but not required
• A willingness to learn cloud services, microservices, containerization, Kubernetes, Kafka, Apache Spark, and related technologies
• Participate in a rotational on-call schedule, including activities during the maintenance window

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time
Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Systems Administration
Requisition ID: 265306
 
Together, we'll make more possible, and these six shared values guide and define our work:

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology