City : Windsor

Category :

Industry : Materials & Construction

Employer : Stantec

Travel Administrator - ( 2200012M )

Description

Join a smart, creative, and inspired Corporate Real Estate team that works to strategize, and implement effective and cost- efficient real estate strategies to provide outstanding workplaces that enables Stantec to optimize work spaces, improve efficiency and continue to drive team engagement within an inspired ‘one team’ culture.

Your Opportunity

Oversee the travel program by maintaining strong working relationships with external vendors and internal department administrators. Source and make recommendations for preferred travel partners and vendors. Prepare and maintain analytic reporting and anticipate industry trends. Contribute to the development of best practices, compliance tracking and supporting policies. Ensure superior customer service when responding to employee travel questions, escalating concerns as appropriate.

Your Key Responsibilities

• Monitor the travel mailbox and answer queries from employees regarding travel policies, practices, and travel management company questions
• Maintain strong working relationships with departmental travel and/or administrative assistants
• Source vendors for all travel categories (Air, Car, Hotel) and Meeting & Events
• Maintains documented business policies and procedures
• Captures travel and expense data for departmental dashboards and creates custom reporting
• Identify, recommend, and implement process changes
• Provide trend analysis and data analytics to measure compliance with T&E Policy, use of preferred vendors, and measure online vs agent bookings
• Communicate directly with Employees and assist them with processing their travel questions, escalation, and requests
• Assist in departmental management with adhoc projects / works as and when necessary, undertaking additional reasonable duties / responsibilities as requested

Qualifications

Your Capabilities & Credentials

• Superior customer service skills with a commitment to teamwork through relationship building and collaboration
• Fluency in English (Working French language would be an asset)
• Strong computer skills are required: MS Word, Excel and Outlook
• Strong administrative, coordination, and troubleshooting skills with an effective customer-service orientation
• Proven ability to relate and effectively work with a diverse group of professionals, both at practice and corporate level
• Must be able to understand and enforce company policies and practices
• Strong interpersonal skills and must have the ability and maturity to manage highly sensitive and confidential information with poise, tact, and diplomacy
• Ability to adapt to and assist with organizational and situational changes in a fast-paced global team environment
• Demonstrate effective time management skills and the ability to manage multiple tasks with changing priorities
• Must be able to work independently and be a self-starter

Education & Experience

A minimum of 2 years of experience in the travel industry (airlines, rental car, and hotel programs)

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Primary Location : Canada-Alberta-Edmonton

Other Locations : Canada-New Brunswick-Saint John, Canada-Nova Scotia-Dartmouth, Canada-New Brunswick-Moncton, Canada-Ontario-Windsor, Canada-Quebec-Montréal, Canada-Ontario-London, Canada-Newfoundland and Labrador-St. John's, Canada-Alberta-Calgary, Canada-Ontario-Sudbury, Canada-Ontario-Waterloo

Job : Administrative Support

Organization : BC-1204 Procurement & Real Estate-Canada

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Mar 16, 2022, 9:48:35 AM

Req ID: 2200012M

Vaccine Policy: Stantec requires some positions in North America to be fully vaccinated against COVID-19 subject to reasonable accommodation to the extent required by law because of a medical reason or a sincerely held religious belief.

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans