City : Calgary

Category : Business Professionals

Industry : Oil and Gas

Employer : Suncor

LOCATION: Calgary, Alberta (CA-AB)
JOB NUMBER: 68922

Why you should join us:

Petro-Canada’s wholesale business fuels the Canadian industries we rely on, the essential services that keep us safe and the municipal services of the communities we live in. Are you passionate about engaging with wholesale customers and providing a best-in-class customer experience? Are you interested in being a part of a successful sales team and enjoy building relationships?  In this role, you will serve as a trusted advisor to the Wholesale Sales teams, driving improved sales performance results. You will also work closely with Petro-Canada’s wholesale customers, providing reports and best practices that help them realize the full potential of Petro-Canada’s programs and services that are aligned to their desired business goals and outcomes.

You will use your expertise to:

• Provide best in-class service and customer relationship management to existing and new wholesale customers; create reports based on customer needs and provide trusted recommendations and best practices to utilize Petro-Canada’s product management platforms (i.e., SuperPass Online, On Site Refueling Website, Wholesale Online)
• Coordinate with sales, credit, pricing, and our partner marketers to set up new wholesale accounts, while ensuring the security and reliability of fuel supply to customers
• Play a key role in coordinating tenders and proposals to help the sales teams acquire new business or retain existing business
• Handle ad hoc customer inquiries and/or challenges, and leverage your problem-solving skills to determine effective business solutions
• Capture all customer activities within the D365 Customer Relationship Management system
• Provide backup support for Sales teams and other Customer Success Representatives
• Develop and/or enhance internal and external relationships through the identification and promotion of idea sharing, fostering team building and participating in the sales development process

We’d like to review your application if you have…

Must-haves (minimum requirements):

• One year of business to business (B2B) customer support experience
• A post-secondary education
• Bilingual (English and French) – please submit your resume in English
• Excellent interpersonal and communication skills, both written and verbal
• Strong collaboration skills that enable you to build strong, positive relationships with diverse groups
• A passionate for problem-solver with a track record of providing solutions to customers within accepted guidelines or practices
• Exceptional time management skills, are results-focused and a strong team player
• The ability to gain credibility and trust with internal and external customers and individuals throughout all levels of an organization
• Intermediate computer skills in Microsoft Office (Excel, PowerPoint, and Word)
• Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Preference for:

• Demonstrated selling skills
• Industry market knowledge, products, customers, competitors, and pricing
• Working knowledge of Dynamics 365 CRM, SAP, and Business Warehouse Queries

Where you’ll be working, your work schedule, and other important information:

• You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
• Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
• We have numerous Employee Inclusion Networks who work together to help foster an inclusive and respectful culture and drive positive change at Suncor. Current networks include both Workplace Inclusion Networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship for different groups)
• Suncor is aware that some job seekers have received false employment offers from an individual or organization posing as Suncor. All recruiting is conducted through our Careers site, your resume needs to be submitted to this site if you would like to be considered for a role. To learn more about false recruiting offers, click here.
• We require qualified and safety-focused employees for business-critical roles that maintain our commitment to operational excellence and reliable operations. We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation
• Suncor encourages everyone to do their part and support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether

Why Suncor?

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. Our global presence offers rewarding opportunities for you to learn, contribute, and grow in a variety of career-building positions. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

In addition to rewarding job opportunities, we offer an attractive employee package, including:

• Competitive base salary, compensation programs, and an annual incentive program
• Flexible benefits package
• Rewarding pension and savings plans

Stay connected to us:

• Follow us on LinkedIn, Facebook and Twitter for the latest job postings and news
• Visit our Report on Sustainability to see our progress on a number of environmental, social and economic topics and what we’re doing to position our company for the future
• Join our Talent Community and sign up to receive customized job alerts
• Read our Suncor Connections newsletter to see what we’re doing in the communities we live and work in

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. 

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals