City : Canada

Category : Other

Industry : Financial Services

Employer : Richardson Wealth

• Resource & performance management of a team of 7-10 senior Quality Assurance Analysts, including performance reviews, compensation reviews, coaching, resource planning, and day to day task management
• Accountable for test planning, preparing various testing documentation - test strategy, traceability matrix, test plan, defect management plan, schedule, and test results walkthroughs
• Accountable for the documentation outlining testing requirements, test environments and objectives
• Recommending and implementing process improvements
• Preparation of the Test Strategy for the Business to sign off
• Preparation of Test Plan, Test Cases/Scripts for test execution
• Preparation of Gap Analysis/Traceability Matrix document for user walkthrough
• Utilizing a test management tool – Team Foundation Server (TFS 2013), DevOps Server 2020, or similar
• Identifying, developing, and documenting test scenarios and/or test cases
• Configuring and implementing and/or maintaining and validating test data as well as validating test environments
• Executing test cases within the testing environment, ensuring accuracy and record test results/defects, and obtaining approval
• Maintaining and providing accurate testing status reports during testing phases and maintaining documentation of test results according to defined processes/tools
• Participating in post implementation reviews and processes (e.g. lessons learned, post-install application verifications, warranty support reviews etc.)
• Participating in third party service partner report card feedback
• Providing subject matter expertise on specific application usage or area of knowledge (e.g., setting up customer data on various products)
• Working effectively as a team, supporting other team members in achieving project/ business objectives and providing client services
• Supporting a positive work environment that combines exceptional customer service, quality, innovation, and teamwork
• Ensuring timely communication of points of interest
• Participating in knowledge transfer within the team and with business units
• Managing defect management/resolution process and acting as the primary defect management contact on projects
• Writing test cases from System Requirements and System Design Documents
• Executing test cases with a high degree of accuracy
• Participating in or developing test strategies/plans for small to medium complexity projects
• Building relationships and working collaboratively to identify solutions and resolve variance from product/application specifications

• A technical background with strong preference of previous programming and database knowledge (.NET is desirable).Ability to work with the development team for Test Driven Design/Development (TDD)
• Knowledge of relational RDBMS (SQL Server/ Oracle)
• Knowledge of SQL
• Knowledge of .NET/Java

This position is the manager of the Quality Assurance Team, reporting to the Vice President, IT Development.

The Manager, Quality Assurance will have the opportunity to work on a wide range of projects, helping to ensure that the applications released to our customers are of the highest quality. The Manager, Quality Assurance is accountable for the quality of the products and deliverables of the projects assigned.

Responsibilities include resource planning, developing test strategies, test planning, maintaining, and executing manual and automated test cases on a variety of applications.  The Manager, Quality Assurance also verifies that deliverables function according to requirements as well as conform to established guidelines.