City : Vancouver
Category : See Posting
Industry : Technology
Employer : Microsoft
Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3)
Intelligent Conversation and Communication Cloud (IC3) powers billions of real-time customer conversations across Microsoft’s first party (Teams, Skype), and second party (Dynamics) solutions. IC3 enables reliable and high-quality audio/video calling, meeting, and messaging services that work every time from anywhere seamlessly across all customer touchpoints. IC3 makes conversations on our platforms more intelligent in real-time empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better.
About the Team
We are the team which powers all the messaging scenarios across IC3. We develop one of the largest scale, business critical services in Microsoft. Our services run in every region, and we process hundreds of millions of active users and billions of messages a day. One of our major goals this year is to revamp and re-architect our services, which will help us get to planet scale and yet have the fastest and best end user experience than our formidable competitors. The Micro Service we build must be highly scalable, highly available and extremely performant in geo-redundant multi-tenant systems and honor obligations for data sovereignty, privacy, security and compliance. You will have an opportunity to work with a highly collaborative and fun team in a fast-learning environment.
We are looking for a candidate who is passionate about designing and building high quality reliable Cloud Services. As an engineer in our team, you’ll be working on changes to one or more services to meet the growing needs of Microsoft first party and second party solutions. In particular, for a given feature you’ll be expected to meet with stakeholders/PM to get the requirements, document the design and review within the team, implement the design, create unit tests on your changes, manage the flighting of the new feature, and implement additional monitoring and metrics as needed for the feature. In short, you will truly own your feature from start to finish. As a leader in our team, you will be responsible for driving best practices and mentoring junior engineers.
Key responsibilities:
Essential Qualifications:
Preferred Qualifications:
Interpersonal skills:
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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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