Project Leader (Business Analyst)

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Ville : Surrey, BC

Catégorie : 3330-IT Technology Services

Industrie : Education

Employeur : Kwantlen Polytechnic University - KPU

Kwantlen Polytechnic University

 

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers.  KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

JOB OVERVIEW:  PROJECT LEADER

Reporting to Manager, Enterprise Software Support, this position is responsible for providing project management, technology planning, business area analysis, systems design and client support services to users of Kwantlen’s Information Technology (IT) systems.

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree (with a major in Information Technology or Computer Sciences), and a minimum 5 years of progressive work experience in analyzing business requirements and promoting process improvement in a post-secondary environment. 
  • A Business Analyst Certification or Six Sigma Green Belt certification is required. A demonstrated background in the ability to apply business analysis methodologies and templates in researching, evaluating and planning the implementation of emerging Enterprise Architecture initiatives.

QUALIFICATIONS

  • Proven project management experience leading the identification and development of project roles, methodologies, templates, team configuration and recruitment appropriate to deliver on institutional goals and objectives.  Must be able to extract business requirements from stakeholders to build project documents.
  • Experience working directly with business stakeholders to identify, assess and document business requirements with the ability to transform end-user needs into technical and functional requirements.
  • Must understand the current business processes and workflows of the University in order to develop recommendations for future business software improvement and then provides advice based on opportunities as technologies and business re-engineering evolve.
  • Experience in working with Cloud based applications and transitioning on premises software to cloud solutions, with a strong background in the Office 365 suite.
  • Provides input into the strategic technology plans for the University. Proven experience working with senior leadership to develop University-wide information systems software strategies Proven experience providing input into the strategic technology plans for an organization and has technical expertise to bridge information technology and University vision.
  • Demonstrated experience in the evaluation, development and implementation of complex technological solutions to meet the evolving business needs and demands of accountability reporting in an increasingly complex operating environment.
  • Experience being responsible for system development and business process improvement projects.  Must have a strong analytical, conceptual and financial analysis skills, and must be able to translate business objectives into systems requirements: designs, documents and tests specifications for system changes and solutions.
  • Experience providing  guidance and feedback in developing, establishing and administering departmental policies and procedures.  Experience in the development, implementation and continuous improvement of procedures to ensure services level agreements are created and meet the departmental and institutional objectives.  
  • Experience collaborating with areas such as Organizational Risk and Legal to conduct confidential research, which requires evaluation of departmental effectiveness and operational procedures.  Proven ability to make recommendations on appropriate changes and control methods. Experience promoting total quality and commitment towards continuous improvement in performance, productivity and quality within the department as well as throughout the organization.  Basic knowledge of Canadian privacy laws (FIPPA/FOIPPA/GDPR) is required. 
  • Proven experience with Business Intelligence tools to assist in the development of strategic university dashboard and report delivery.
  • Progressive technical knowledge and certifications in best practices in information technology service delivery such as Agile SDLC vs Lean, and familiarity with working in with ITIL environments.
  • Knowledge of modern infrastructures such as storage area networks, virtualization, high availability design, operating systems (Unix/Windows Server), network architecture, enterprise network management systems, etc.
  • Detailed experience with ORACLE and/or SQL Database methodologies and concepts.
  • Experience liaising with representatives of other educational institutions and external organizations to exchange professional advice, participate in joint projects and to identify cost/information/task sharing opportunities. 
  • Ability to work under minimal supervision, under own initiative and as an effective team member.
  • Excellent verbal and written communication skills.
  • Intercampus travel is required, possession of a valid driver’s license and access to a vehicle is preferred.
     

Click here for a more detailed job description

Note to Applicants

The University welcomes and encourages applications from women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. If you require an accommodation through our hiring process, please include your request in the application email.

We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted. 

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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