Product Marketing Manager (1-year contract with possibility of extension)

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Ville : Toronto

Catégorie : Contract

Industrie : Technology

Employeur : Statflo

Here’s your chance to join one of Toronto’s fastest-growing technology companies! Statflo provides a one-to-one outreach platform for front-line staff in retail to build authentic relationships and increase sales with their customers. Statflo’s proprietary platform is deployed in thousands of stores in North America. Statflo is committed to its team and invests in great people to build a great product and a great company.

What we do:
- Engage retail staff by providing an intuitive workflow and holistic customer lifecycle and outreach strategy that allows retail sales reps to reach out to customers directly.
- Enable stores to stay in touch with local prospects and current customers using 1:1 conversations via messaging or phone.
- Motivates and empowers teams by connecting the dots between the outreach they do and the return they get, demonstrating that with the proper coaching and messaging they can have an incredible 10% increase in same-store sales.

Why it matters:
- Millions of retail workers are handed a broom or they’re left unsupervised and resort to keeping up with their Snap streaks during the 8 hours they are idle each week. We challenge this status quo by empowering them to increase sales themselves and ultimately make more money.
- Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and timely.
- Customers and retail reps want to engage via messaging. 89% of shoppers want two-way conversations with brands and local businesses, via messaging and 83% of shoppers say they expect regular communication about their past purchases. Similarly, retail reps are uncomfortable with “cold calls” and prefer to start conversations in a medium that is more natural for them.

The Role:
Now more than ever, we want every single Statflo customer to enjoy a simple, singular, and human-centered experience. We’re looking for a Product Marketing Manager with experience in SaaS, who can put themselves in the shoes of users and help the Product team develop clear and compelling messaging that inspires our customers to learn about, try, and adopt Statflo.

About the Product Team:
The Product Team is the crafty mastermind at Statflo. Although small, the team is mighty and powerful. Members are ultimately responsible for the process of releasing products and new functionalities, which includes implementing strategy, designing roadmaps, and feature definitions. The Product Team provides cross-functional leadership, uniting and inspiring internal teams to work towards a shared product vision.

The team consists of:
Product Managers, who are responsible for individual features, products, and services.
Product Designers, who manage the look and feel of the products.
Product Marketers, who maintain the brand, messaging, and positioning of the product.

Statflo welcomes and encourages applications from all backgrounds and people with disabilities.  Accommodations are available upon request for candidates taking part in all aspects of the recruitment selection process.

Equal Opportunity Employment:
Statflo is an equal opportunity employer committed to diversity, inclusion, and belonging.  We are happy to consider all qualified applicants for employment regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, neurodiversity, protected veteran status, Aboriginal and Native status or any other legally-protected factors.  Statflo has a zero-tolerance policy for discrimination and prides itself on assessing talent needs based on an objective methodology.

If accessibility accommodations are required during the recruitment process, please contact careers@statflo.com and we will gladly make the necessary arrangements to ensure Statflo is able to support all interested applicants. 

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