General Accountability

Provides day-to-day guidance to all levels of TTC management on a wide variety of employment and Human Resources matters. The role is responsible for overseeing grievances at various stages in the grievance procedure; collecting data to support negotiations with bargaining units; and interpreting existing agreements, policies, procedures, rules and regulations. The role also provides support on complex attendance related matters; and researches and prepares a variety of labour relations briefs, studies and projects as required.

Key Job Functions

•    Manage grievances and grievance resolutions through the grievance procedure including mediations and arbitrations
•    Provide advice to management regarding union and employee matters.
•    Provide support and guidance to all levels of TTC management with regard to a wide variety of labour and employment related issues.
•    Interpret collective agreements, corporate policies and procedures and arbitral jurisprudence.
•    Establish a close working relationship with managers, union representatives and Human Resources Department staff to identify, develop and implement dispute resolution strategies, and develop and deliver targeted training programs.
•    Identify and report on developments in labour law and their impact on the TTC.
•    Provide attendance management related advice on complex files.
•    Ensure work practices are in compliance with policy and legislation requirements.
•    Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
 

Skills

Education and Experience

•    A completed University Degree or College Diploma in a related discipline (Industrial Relations) or a combination of education, training and experience deemed to be equivalent.
•    Minimum of 2 years of related work experience in a unionized environment.
•    An LL.B designation or Masters of Industrial Relations, and experience in labour and employment law are assets.

Additional Requirements

•    Thorough understanding of employee and labour relations practices and principles and the collective bargaining process as well as demonstrated familiarity with, and ability to interpret, collective agreements.
•    Demonstrated ability to interpret and apply the Ontario Labour Relations Act, Ontario Human Rights Code, Employment Standards Act, Occupational Health & Safety Act and related legislation and jurisprudence.
•    Strong negotiation, mediation and conciliation skills; well-developed problem-solving, investigative, organizational, time management, interpersonal and written and verbal communication skills.