Job Summary

“Protect our customer and the organization from disadvantages that arise from unethical or illegal conduct in order to enable sustainable success.” 

Reporting to the Head of Compliance, this role is responsible for promoting an ethics-based culture, delivering practical solutions, guidance and training; identifying and managing Compliance Risks, implementing policies, processes and controls related to the Compliance Risk Universe of moderate to complexity to complex. Interacts with supervisory bodies whenever required.

Job Qualifications

Required:
• Bachelors Degree in Law and 5 or more years of experience in the Claims or Marketing or Underwriting area

OR
• High School Diploma or Equivalent and 7 or more years of experience in the Claims or Marketing or Underwriting area

AND
• Experience with market conduct examination process and procedures
• Knowledge of national/local compliance laws and regulations

Preferred:
Bachelor's/Master Degree in Compliance, Internal Audit, Legal or Risk Management and a minimum of 5 years related work experience

Bilingual - proficiency with English and French languages is an asset

Job Accountabilities - Key Accountabilities

•    Review Compliance strategy and determine if it is aligned with business strategy, legal requirements and trends. Identify areas not aligned and bring to Compliance leadership.
•    Promoting Ethic Based Culture, implementing training and awareness activities and provide management with relevant metrics.
•    Assess new laws and trends and their applicability and implementation to Zurich’s operations in the jurisdiction, in alignment with Legal, in order to ensure that the Compliance Risk Universe are fully identified and managed.
•    Advise the first line of defense with respect to policies (i.e. their adoption, development, implementation and maintenance), practical guidance, training, relevant controls, and processes for mitigation of risks within the Compliance Risk Universe.
•    Provide information to management to support its regulatory relationship management regarding topics from the compliance risk universe thereby upholding the organization’s public image.
•    Identify and interact with internal stakeholders to further comprehend the functional mandates and ensure functional involvement in matters of relevance.
•    Ensure that relevant stakeholders are informed, understand and support Compliance activities and prioritization. Evaluate business activities (e.g. proposition management) to assess compliance risk.
•    Perform assurance to the business that the function inherent risks are being identified, managed and mitigated where possible.
•    Share assurance activities’ results and agree on actions with management and other relevant stakeholders and follow up with business on agreed improvement actions.
•    Provide input to the annual compliance risk assessment to satisfy minimum internal and external regulatory requirements and validate assessment results with management, governance committees and regional Compliance.
 

Job Functions