Ville : North York

Catégorie : Full-time

Industrie : Finance

Employeur : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Bring us your passion for agile marketing, digital, and user experience, and we’ll put you to work on exciting initiatives that answer the challenge: "How can we better engage and nudge our clients in taking action to reach their financial and wellness goals?” Working with a dedicated team of energetic, forward-thinking innovators, you’ll stretch your imagination and sharpen your skills on the leading-edge projects that are keeping Sun Life Financial ahead of the curve. You want more than a job; you want a career - a career with a company that encourages learning and personal growth. You want to be “one of the best.”

Client Connect within the Client Experience Office (CXO) is a leading digital client engagement platform that fuels the velocity of the Sun Life Canadian business units. Client Connect comprises of Agile marketing teams (Pods) who are responsible for helping our clients achieve lifetime financial security and well-being by proactively providing personalized, useful, and actionable information.

As a Business Testing Specialist, you will be a part of an Agile marketing team (pod) within the Client Experience Office (CXO).  Your role will be to provide professional, structured testing services that embraces innovative tools and techniques to enhance the quality of marketing deliverables and align with our client (member) expectations.

What will you do?

• Perform validation of Health campaigns or Client offerings through Web Sites, Mobile Applications, Email and Call Center channels.
• Obtain business data requirements (reflective of client segmentation attributes) and translate them into testing data needs from various application source systems.
• Update test data attributes in the appropriate database using SQL statements
• Deliver quality testing artifacts and activities in the Agile pod, when needed, such as Estimates, Test scenarios, Test cases, Test execution / validation, Defect management and reporting, Test reports
• Search or mine for test data in the application source systems.
• Create and maintain Regression models and Training documentation.
• Contribute to testing practices and processes improvements.
• Contribute to Agile pod as a strong team player – think outside the box, adapt to change, and thrive in a fast-paced environment

What do you need to succeed?

• CSTE certification or plans to work towards a designation
• 3 years of Test Lead experience & test lead experience on small to medium projects (up to 50 days)
  • Mainframe testing
  • Waterfall and Iterative project delivery methodologies
  • Mobile testing tools such as Mobile Center or equivalent
  • Multi-web browser test environment, multi-mobile device testing of mobile app and mobile web
  • Database and Data mining using Simple SQL statements, as well as understanding of Data Models
  • Agile delivery methodology, User Experience (UX) deliverables & User Experience testing skills

Preferred skills

• Passionate about Quality Assurance and innovation
• Challenges status quo and looks for opportunities for improvement
• Possesses excellent written and verbal communication skills
• Strong interpersonal, communication, and planning skills

What's in it for you?

• Great Place to Work® Certified in Canada and the US.
• Named 2021 “Best Places to Work” by Glassdoor
• Canada Award for Excellence for Mental Health at Work - 2021
• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work® Canada
• The opportunity to work flexible hours and networking potential
• A friendly, collaborative, and inclusive culture
• An environment of continuous learning and improvement

LI - SJ

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all those in our workplaces and our communities.  In accordance with Sun Life’s Vaccination Policy (Canada):

• Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.

• Employees whose job duties require them to attend a Sun Life office, Financial Centre or offsite location for Sun Life business must be fully vaccinated against COVID-19 effective May 1st. Employees in these roles may participate in Sun Life’s Rapid Screening Program as an alternative until April 30th.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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