Ville : Burnaby

Catégorie : Other

Industrie : Education

Employeur : Sprott Shaw College

Established in 1903, Sprott Shaw College is a private post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in Administration, Business, Trades & Design, Nursing & Healthcare, and Child, Family & Community Support.

Sprott Shaw College is the subsidiary company of CIBT Education Group, one of the fastest-growing companies in BC according to Business in Vancouver. As an organization, we cultivate professional growth and positive working environments for our employees, which fosters our values of Community, Diversity, Integrity, Quality, Respect, and Results-Oriented.

Reporting to the Senior Web Manager, the Web Career Advisor is responsible for the enrollment and subsequent follow-up of new students for each start date.  This position requires an individual who understands the ever-changing trends and needs in customer service.

Responsibilities

• Adhere to Sprott Shaw’s Admissions Code of Conduct, policies, and procedures
• Respond to prospective students’ telephone and internet inquiries
• Schedule admission appointments and follow up with prospective students
• Ensure new student retention in conjunction with the academic department
• Provide exemplary customer service
• Complete all necessary web admissions reports
• Attend all admissions meetings and training sessions
• Flexible hours - must be able to work some evenings and weekends

Qualifications and Education

• Post-secondary education
• 2 years of administrative experience

Skills

• Knowledge of MS Office and database systems
• Excellent communication and interpersonal skills
• Detail-oriented 

Competencies

• Teamwork
•  Service orientation
• Planning and organizing
• Communication
• Network and relationship building