Program Coordinator

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Ville : Hamilton

Catégorie : Other

Industrie : Education

Employeur : McMaster University

Hamilton, ON
 
Unit/Project Description
 
The Office of Community Engagement serves as a hub of partnership building—responding to increasing requests from both community and campus partners and building on-campus and community capacity for ethical, sustained community-engaged research and teaching.
 
The Program Coordinator reports to the Office Manager and works closely with the Academic Co-Directors of the Office.
 
 
 
Job Summary
 
Responsible for developing, planning, and maintaining the efficient operation of a division and its related programs, and coordinating all aspects of the program including curriculum administration, implementation, promotion, recruitment, resource, and financial management. Implements and maintains the efficient administrative operations at a designated site under the direction of senior staff.
 
 
 
Purpose and Key Functions Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation. Participate in the development, evaluation, and review of academic and scholarly programs and resources. Organize, coordinate, and assist with educational programs and events such as retreats, education days and other capacity building programs. Communicate and work collaboratively with various internal and external organizations and departments. Coordinate the calendar of supervisor and others and resolve scheduling conflicts. Develop the program budget for review and approval. Implement and maintain the program budget and expense reports. Create financial projections and make adjustments to the program budget throughout the fiscal year. Ensure that financial accounts and reports are completed and managed competently and efficiently. Exercise appropriate controls, monitor, and reconcile accounts. Facilitate meetings with various individuals including, but not limited to, program stakeholders and groups. Write a variety of documents including, but not limited to, reports, correspondence and minutes. Use a dictaphone to transcribe correspondence and other documents. Provide faculty and staff information regarding program policies and information about program requirements. Provide work procedure advice and guidance to staff. Review current academic calendar, and recommend and prepare curriculum revisions and clinical training schedules. Plan and coordinate a variety of departmental activities and events. Gather and compile information required for a variety of documents and reports. Complete research ethics board applications and other related proposals for review by senior staff. Update and maintain records and databases. Act as a liaison between the department and various stakeholders with regards to facility operations. Train and mentor support staff and act as first point of contact with regard to issues related to administrative staff. Ensure adherence to health and safety requirements and maintain the training database for staff. Ensure timely and efficient processing of attendance sheets and payroll for temporary, casual and continuing staff. Provide efficient facility management the administrative support structure at the designated hospital site. Provides front line service to faculty and staff, and in consultation with senior staff, sets standards for the quality of department services. Provide information to individuals with inquiries surrounding human resources matters including, but not limited to, collective agreements, hiring procedures, benefits, vacation, sick time, and payroll processes.
 
 
 
Supervision Provide lead hand supervision and is responsible for the quality and quantity of work of others. Provide orientation and show procedures to others.
 
 
 
Assets
 
The ideal candidate will bring: A proactive and organized approach to administrative functions. Understanding of McMaster’s various administrative technology tools, or a demonstrated understanding of administrative technology tools used within a complex organization. Strong existing relationships within one or more units at McMaster or demonstrated ability to develop strong relationships within a complex organization. Exceptional ability to track and organize service requests. Friendly and genuine service-oriented approach to partnership and relationship building. A commitment to the values embedded in McMaster's Principles of Community Engagement (equity, reciprocity, continuity, open-ness to learning, and commitment to act) which we use to build relationships we on campus, in community and within our office team.
 
 
 
Additional Information
 
The successful candidate will be responsible for: Developing a formal request response protocol. Responding to email and telephone queries from community or campus partners and directing them to the appropriate staff within the office. Alongside responding to and tracking requests, the person in this position will document progress toward the goals of the office and university strategic plans, support minute taking at a series of regular meetings, and disseminate updates and information across campus. Coordinating Communications Strategy and overseeing social media, newsletter, and other various formats. Maintaining the OCE website using Wordpress. Budget review and financial entries. General administration: booking meetings, supporting event organization, handling parking requests, he purchase and coordination of office supplies, furniture, and other various needs.

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