Ville : Banff

Catégorie : Food and Beverage Administration

Industrie : Charitable and Non-profit

Employeur : Banff Centre for Arts and Creativity

Food and Beverage Supervisor

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Wesley First Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Region 3. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

Banff Centre for Arts and Creativity is one of the premier culinary destinations in the Bow Valley. We are proud to boast three fantastic restaurants (Three Ravens Restaurant & Wine Bar, Maclab Bistro and Vistas Dining Room), where our menus have been inspired by fresh, local ingredients and are infused with creativity. We also hold numerous banquets and receptions throughout the year where our guests are able to experience creative, memorable and inspirational menus that leave a lasting impression.

The Food and Beverage department is looking for experienced and enthusiastic Supervisors to assist in the smooth and efficient operation of food and beverage services across campus, ensuring the delivery of excellent customer service.  A hands-on leader, professional in appearance and attitude, the Food and Beverage Supervisors will rotate working in all food and beverage outlets.         

Roles and Responsibilities

Reporting to the Food and Beverage Manager, below are some key accountabilities: 

• Directing the daily work of all food and beverage employees, ensuring adherence to company policies and the delivery of exceptional customer service
• Participating in the recruitment, selection, and training of staff as needed
• Coordination of banquets and special functions with the Kitchen, ensuring that the banquet functions rooms are set up according to the banquet event orders
• Maintaining the cleanliness and upkeep of all food and beverage areas and equipment at all times
• Daily issuing of cash floats, receiving reconciled cash-outs, and remitting to the Finance department

Qualification and Educational Requirements

• Minimum 3 years' experience in food and beverage service; priority will be given to candidates with experience in fine dining, a la carte, bartending, and banquet set-up and service
• Previous experience leading a team in a food and beverage environment
• Knowledge of Alberta Serve Safe, and completion of Alberta ProServe is required
• Comfortable working knowledge of MS Office and point of sales machines
• A valid Alberta or international equivalent driver's license
• Available for shift work, overtime, and split-shifts as needed

Special Requirements

• Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
• This position will be required to have emergency first aid; training will be provided.

Employment Terms & Benefits

• In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month probation period working 40 hours per week. 
• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
• Benefits of working at Banff Centre are:
  • Staff housing options (based on availability)
  • Professional development
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!
  • Free or reduced admission to Banff Centre performance and events.

Application Process

• We are accepting applications for the Food and Beverage Supervisor position until a suitable candidate is found.
• Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized. 
• Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.

All Banff Centre for Arts and Creativity Employees are encouraged to be fully vaccinated against COVID-19.