Operations Agent

Ville : Kirkland

Catégorie : Regular Full-time

Industrie : Finance

Employeur : National Bank

This position reports to the Branch Administrator

Main challenges

Support the branch by performing administrative tasks that require thorough knowledge of operational procedures and activities.

You will conduct various operational tasks, including a certain level of complexity, using procedures or information specific to National Bank Financial. You will also perform clerical activities and operational tasks for the branch.

Specifically, you will:

Answer phone calls at reception desk, welcome clients and direct them to the appropriate branch employee
Back up for Branch Administrator when necessary
Daily banking deposits, arranging couriers
Order office supplies & stationery
Manage and assist with booking conference rooms
Distribution of internal and external mail
Management and deposit of certificates
Manage and file necessary operationnal records
Other administrative duties as required

Completed College Diploma in Business Administration or in a related field, and one (1) year of relevant experience
Successful completion or willing to obtain the Canadian Securities Course is considered an asset
Good knowledge of Microsoft Office
Willingness to provide service to customers quickly and efficiently
Strong organizational and management priorities
Autonomy, initiative and attention to detail
Bilingualism both spoken and written (English and French), an asset

Your benefits

Upon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:

Health and wellness program, including many benefits
Flexible group insurance
Defined benefit pension plan
Employee Share Ownership Plan
Employee and family assistance program
Preferred banking services
Volunteer program
Telemedicine
Virtual sleep clinic

These are just a few of the many benefits we offer. We've rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?

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Notice: COVID-19 and our events