Ville : Waterloo

Catégorie : Software & Systems

Industrie : IT

Employeur : BlackBerry

Worker Sub-Type:

 Job Description: 

WHAT YOU WILL DO

• Make outbound calls to an existing customer base to sell subscription based renewals
• Upsell our products and services to existing customers
• Network with existing customers to gain lead referrals
• Act as a resource by providing exceptional customer service through answering questions and resolving subscription issues
• Create proposals in SalesForce CRM and follow up with customers
• Consistently utilize SalesForce CRM tools to track and manage activity, forecast business and process orders
• Contribute to the team’s quota

WHO WE ARE LOOKING FOR

• 1+ years of client facing experience or equivalent education
• Proven track record of success handling a high volume of outgoing sales calls
• Ability to manage multiple accounts and track information accurately
• Thorough knowledge of CRM Systems, Salesforce CRM preferred
• Strong computer skills; MS Office Suite with a strength in Excel
• Passion for providing exceptional customer service
• Strong organizational and time management skills
• Flexible and adaptable self-starter with strong relationship-building skills
• Must have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
• Collaborative and team-oriented attitude
• Effective problem-solving capabilities
• Ability to prioritize and complete multiple tasks with little to no supervision
• Intellectual curiosity, humility, accountability and positive approach
• Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

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Scheduled Weekly Hours: