City : Brampton, ON, CA

Category : Software Development

Industry : Telecommunications

Employer : Rogers

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Reporting to the Director, Automation and Diagnostic Solutions in the Operations Support Systems group, the Jira Developer will be responsible for understanding the current processes, identify gaps, develop, and deliver customized projects to meet the requirements of the stakeholders. The Jira Developer will be working collaboratively with cross-functional teams and other developers to increase efficiency, automate work and streamline the current development process.

What will you be doing:

• Design and develop workflow solutions and automations to streamline our processes and drive insights into our network and services to help ensure best customer experience possible.
• Work in a fast-paced environment in a smaller devops team where you will collaborate with teams across the company to to continuously deliver business workflow implementation and automation through Jira/Confluence.
• Drive best practices and standardization of processes and reporting across Agile project delivery at Rogers
• Listen to the Business units across Rogers to identify areas of improvements/issues, build requirements and implement them.
• Collaborate with a team that designs, configures, manages, and supports Atlassian tools (JIRA and Confluence).
• Work with business primes to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of plug-ins.
• Document standards, guidelines, and standard operating procedures for admins/users of the system.
• Solution and implement system integrations between Jira and other corporate systems such as Mural

What you have:

• 2 years’ experience in both waterfall and Agile/SAFe, ideally in a technology environment.
• Education: undergraduate university degree in computer engineering/computer science.
• Excellent organizational, written, and verbal skills
• Capable to work independently as well as part of a team
• Ability to work on complex problems where analysis requires in-depth evaluation of various factors to determine all options and arrive at the best solution
• Creative and effective decision making to solve problems/achieve results
• Working knowledge with Python, Java, CSS, HTML and JavaScript skills
• Working knowledge of Simple Issue Language™ (SIL) and Groovy for Jira scripting. Familiarity with database and MS SQL administration and demonstrated competency in writing SQL queries.
• Solid analytical skills (ability to visualize data and make insights)
• Knowledge of consuming web services (REST/SOAP)
• Understanding of JIRA workflows, permissions schemes, notification schemes, screen schemes, etc.
• Agile Certification is an asset
• Knowledge of the Linux operating system is an asset
• Experience with creating customized reports and charts using EazyBi and BigPicture is also an asset

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Software Development
Requisition ID: 232298
 
Together, we'll make more possible, and these six shared values guide and define our work:

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology