MAC (Moves, Adds, Changes) Manager Team Lead

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City : Toronto

Category : Other

Industry : Professional Services

Employer : BGIS

Who We Are  

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.   Further information is available at www.bgis.com

SUMMARY

The MAC Manager Team Lead is responsible for people supervision, planning and delivering facility moves, adds or change projects as well as facility planning projects.

KEY DUTIES & RESPONSIBILITIES

People Leadership

People leadership responsibilities include but not limited to:

  • Supervises a team of individual contributors
  • Establishes work schedules and priorities.  Assigns, prioritizes and monitors work progress and completion to ensure adherence to timeliness, quality standards and all other related requirements
  • Responsible for performance management – monitoring and providing performance feedback, evaluating performance and conducting performance reviews, initiating performance improvement plans and monitoring progress
  • Hiring & retention – contributes the hiring process and retention of team members
  • Compensation – provides input for compensation

Supervises the delivery of as well as performs:

  • Plans and delivers facility moves, adds or change projects as well as facility planning projects.
  • Researches and liaises with vendors to obtain quotes.  Provides recommendations on preferred vendor.
  • Develops cost estimates for assigned projects.
  • Determines and prepares resource requirements.
  • Develops schedules and monitors progress against timelines.
  • Develops and maintains effective relationships with vendors.  Monitors work progress to ensure completion.
  • Ensures assigned projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.
  • Develops and maintains effective relationships with clients.  Resolves issues, manages client expectations, and ensures client satisfaction.
  • Develops and maintains effective relationships with vendors.  Oversees vendor performance
  • Other duties as assigned.

Knowledge & Skills

  • Community college diploma or equivalent training (e.g. RPA, CET)
  • Job-Related Experience: More than three years up to five years
  • Ability to lead a team of individuals
  • Advanced project coordination and organizational skills
  • Advanced ability to deliver non-technical projects such as moves, adds and change projects according to requirements, on-time and within budget
  • Strong ability to develop accurate cost estimates
  • Strong ability to determine project requirements accurately
  • Strong interpersonal skills
  • Strong ability to influence others to ensure timely and quality completion of projects
  • Computer proficiency in MS Office applications with ability to quickly learn new applications

Licenses and/or Professional Accreditation

  • None required
  • Demonstrates an interest in pursuing Project Management Institute Accreditation

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

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