City : Bedford, Nova Scotia
Category : Technology
Industry : Telecommunications
Employer : Bell
Req Id: 354561
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell IT team uses emerging technologies, Agile and DevOps to design and build innovative solutions that enable Bell’s communications services for businesses and consumers. We’re looking for creative problem-solvers who are curious, collaborative and ready to be on the leading edge of technological transformation.
The IT Delivery Customer Experience is a fast-paced team responsible for the delivery support of applications utilized by Call Centre Agents and Bell customers. This role will drive results to achieve Service Availability targets, implementation of currency road map for Desktop and Operating systems, support Incident Management and Application Performance.
The IT Delivery Customer Experience team manages the delivery and operational support for applications, including mission critical systems supporting our customers and internal /external call center sites for all lines of business: BRS, BM, SBM
Job Duties/Accountabilities:
Critical Qualifications:
Preferred Qualifications:
Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Alberta : Calgary || Canada : British Columbia : Vancouver || Canada : New Brunswick : Fredericton || Canada : Nova Scotia : Bedford || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal || Canada : Quebec : Verdun
Flexible work profile: Mobile
Application Deadline: 03/29/2022
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers.
Subscribe to our newsletter & stay updated