Purpose

The Vice President, Internal Controls, International Banking (The VP), provides strategic direction, leadership and oversight for non-financial risks in International Banking globally ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.

Bilingual Proficiency in Spanish/English is mandatory for this role.

Accountabilities

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

• Provides strategic direction, leadership and oversight for the 1st line Non-Financial Risks Management Programs (excluding Money Laundering & Terrorist Financing) across International Banking which comprises Operational Risk, Third Party Risk Management, Privacy, and Regulatory Compliance.

• Leads efforts and support major, multi-disciplinary projects; analyzing, defining and recommend changes in internal control operating models, processes, and structures to maximize internal control processes to mitigate risk and improve business effectiveness.
   
• Ensures ongoing monitoring, support and independent review to ensure effective and efficient risk assessment and adequate controls are in place within the supported countries.
   
• Supports all aspects of internal controls across International Banking; ensuring processes and protocols are in place to mitigate risks of financial loss, regulatory fines, penalties or sanctions, litigation and damage to reputation of the Bank.
   
• Maintains oversight of strategic roadmap for functional initiatives that impact International Banking through:
  • overseeing and managing interdependencies.
  • engaging / directing executive-level stakeholders to ensure effective execution of strategic initiatives with a Country-wide vs. siloed perspective (e.g., collaborating between Retail, Operations, Risk, Collections, Digital, Contact Centre, MIS, and the division).
  • acting as check-and-balance to the business and advising on the prioritization of competing strategic priorities (e.g., cost transformation vs. customer-focused investment).
  • ensuring projects and related outcomes align to compliance requirements and the Bank’s values. 
  • overseeing project roadmaps to ensure best possible outcome for the Bank
     
• Proactively champions the identification, escalation, and resolution of non-financial risk issues.
   
• Responsible for the proactive management of regulatory matters and brings together appropriate parties to ensure adherence/resolution of identified risk issues.
   
• Provides oversight of the following programs: Enterprise Compliance Regulatory Management (eRCM), Privacy Assessments, Risk Control Self-Assessments (RCSAs), Key Risk Indicators (KRIs), New Initiative Risk Assessments (NIRA), Business Environment & Internal Control Factors (BEICF), Third Party Risk Management (TPRM) and Risk Appetite
   
• Required to work closely with internal and external partners, (International Banking business units, Global Risk Management, Global Compliance, Audit, Fraud Management Office, Global Anti-Money Laundering Unit, Global Operations, IT Risk Management, OSFI, and local regulators) to get direct line of sight to the risk and regulatory requirements and ensure alignment to the governance/risk standards and policies.
   
• Acts as a governance and risk subject matter expert and provide International Banking business units and executives with advice, guidance, and intelligence on current issues and emerging risk issues, and industry trends.

• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits.   Communicates the Bank’s risk culture and risk appetite statement throughout their teams.

• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

• Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Education/Experience

• MBA or University degree with a minimum of 10-15 years’ experience in financial services.
• Strong understanding of the International Banking business units, products, services, operations, systems and practices.
• In-depth understanding of the Bank’s operations and controls, including knowledge of organization and infrastructure.
• Strong knowledge of operational risk, regulations, and internal policies & procedures impacting banking operations.
• Demonstrated ability in leading professional staff both in Head Office and across a distributed network.