Ville : North York

Catégorie : Full-time

Industrie : Finance

Employeur : Sun Life Financial

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Be part of an exciting and challenging opportunity by helping to accelerate the growth and application of lean design and process automation at Sun Life Canada. As part of the Financial Operations Enablement team within Sun Life Canada's Finance business unit, you will have the opportunity to support our digital journey by automating manual processes and digitizing internal operations in order to increase efficiency and provide our clients with exceptional service at scale.

What will you do?

• Lead and facilitate workshops and meetings to analyze current state operational processes, tools and systems

• Conduct in depth process analysis and identify automation/digitization opportunities

• Conduct cost benefit analysis to calculate the benefits that each new project will deliver

• Develop and or re-design new processes to support stakeholders

• Lead business process discussions and provide advice on how to make processes more efficient/lean

• Create clear and concise process documentation

• Coach and train employees on lean design

What will you need to succeed?

• Process improvement experience

• Lean six sigma green belt certification or design thinking training and certification preferred

• Proven balance of analytical and creative problem solving skills

• Ability to think with agility in meeting business partners' demanding deadlines

• Ability to move with minimum effort from detailed diagnostic thinking to higher level, opportunity-oriented thinking and to integrate the best from both into contributions and deliverables

• Must be able to effectively communicate complex results and technical information to a business audience not familiar with complex processes

• Proven ability to work well independently and also function in a team environment, with frequent contact with individuals and teams at all levels of the Sun Life Canada organization

• Demonstrate an owner's mindset when approaching work, including prioritizing efforts, owning the work plan, and keeping key stakeholders informed

What will be good to have?

• RPA experience would be an asset; the ability to provide programming expertise in the analysis, design and development of robotics automation applications

• Experience preparing detailed specifications from which programs will be written; designing, coding, testing, debugging and documenting programs

• Past experience in life insurance / wealth management, other financial services industry components (e.g., retail banking, credit card, properly and casualty insurance), or distribution

• Experience within an agile team a benefit

What's in it for you?

• 20 vacation days per year

• Flexible Benefits from the day you join to meet the needs of you and your family

• Pension, stock and savings programs to help build and enhance your future financial security

• The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

Sun Life is committed to the health and safety of all those in our workplaces and our communities.  In accordance with Sun Life’s Vaccination Policy (Canada):

• Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.

• Employees whose job duties require them to attend a Sun Life office, Financial Centre or offsite location for Sun Life business must be fully vaccinated against COVID-19 effective May 1st. Employees in these roles may participate in Sun Life’s Rapid Screening Program as an alternative until April 30th.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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