Ville : Burnaby

Catégorie : Other

Industrie : Education

Employeur : Sprott Shaw College

Established in 1903, Sprott Shaw College is a private post-secondary institution with 16 government-designated campuses across British Columbia. We take great pride in educating and preparing our students for rewarding and relevant careers in Administration, Business, Trades & Design, Nursing & Healthcare, and Child, Family & Community Support.

Sprott Shaw College is the subsidiary company of CIBT Education Group, one of the fastest-growing companies in BC according to Business in Vancouver. As an organization, we cultivate professional growth and positive working environments for our employees, which fosters our values of Community, Diversity, Integrity, Quality, Respect, and Results-Oriented.

Sprott Shaw College is looking for a Roaming Admissions Advisor to join our growing dynamic team. Reporting to the Campus Directors and Director of Admissions, our Admissions Advisors play an integral role in the Admissions Department at Sprott Shaw.

Shift: (37.5 hrs.)

9 am to 5 pm – but must be flexible – may be required to work outside of these hours with notice.

RESPONSIBILITIES

- Adhere to the company's Admissions Code of Conduct, policies and procedures
- Respond to prospective students' telephone and internet inquiries
- Handles inquiry calls, walk-ins and setting appointments
- Schedule admission appointments, conduct admission interviews, and follow up with prospective students
- Completes enrollment application form with student, accepts registration fee, and issues appropriate receipts
- Provides students with information package on student loan including telephone number for computerized follow up
- Assist students in overcoming obstacles and help them in the enrolment process
- Provides files to administrative assistant for input and preparation / sending of Director Acceptance letters
- Work with the financial services office in tracking and assisting each new enrolment through the entire process
- Calls one week before start date to remind students of the start date and time
- Follows up on non-registered students by the process outlined in Advisor Handbook and Procedures

- Ensures the weekly admissions reports are up to date and accurate
- Welcomes new students to the campus by introducing them to the college director and staff
- Telephones late arrivals and calls absentees on start day
- Ensure new student retention in conjunction with the academic department
- Maintains contact/rapport with students to monitor their progress during their program; practices "open door policy"
- Keeps college director informed about any student concerns, student challenges, issues and situations that may be causes for students to disenrolled, drop-out, or disqualified for funding
- Ensures contact is made in the event of personal, attendance or financial issues
- Assist with student retention and successful completion through proactive contact including final interview
- Provide exemplary customer service
- Reads and follows all procedures and policies and is aware of update procedures
- Participates in grad functions
- Attends faculty meetings and in-service training
- Must be able to work some evenings and weekends

QUALIFICATIONS AND EDUCATION

- Post-Secondary Education
- Sales background
- Must have a reliable vehicle as 75% of position is travelling around the lower mainland, Vancouver Island, Okanagan and possibly elsewhere.

Only those selected for an interview will be contacted.

Please do not call the campus.